Cancellation Policy

Our Commitment to Transparent Cancellations

At Go With Limo, we understand that travel plans may change unexpectedly. Our cancellation policy is designed to offer you flexibility while ensuring fairness for both our clients and chauffeurs.

Please read the following terms carefully to understand how cancellations and refunds are processed.

1. Cancellations by the Customer

• Cancellations made more than 24 hours before the scheduled pickup time are eligible for a full refund.
• Cancellations made within 12–24 hours of the scheduled pickup time will incur a 50% charge.
• Cancellations made within 12 hours or less are non-refundable.

2. No-Show Policy

If the passenger does not appear at the pickup location without prior notice, the ride will be marked as a no-show, and the full fare will be charged.

3. Changes to Bookings

Requests to modify your booking (pickup time, location, or vehicle) are subject to availability. If changes cannot be accommodated and the booking is canceled, the cancellation terms above will apply.

4. Cancellations by Go With Limo

In rare cases where Go With Limo must cancel a booking due to unforeseen circumstances (such as severe weather, mechanical issues, or driver unavailability), customers will receive a full refund or may choose to reschedule at no additional cost.

5. Refund Processing

Approved refunds will be processed within 5–7 business days to the original payment method. Depending on your bank, processing times may vary.

6. Contact for Cancellations

If you wish to cancel or modify your reservation, please contact our support team as soon as possible:

• Email: [email protected]
• Phone: +1 (800) 123-4567
• Support Hours: 24/7 Customer Assistance

7. Exceptions

Special events, long-distance transfers, or customized bookings may have different cancellation terms, which will be communicated at the time of booking.

By confirming a reservation with Go With Limo, you acknowledge and agree to the terms of this cancellation policy.